HSoftware (More on Paradigms and Paradigm Shift)

We decided to write more on paradigms (mindsets or thinking patterns). We did it for two reasons. First, most people have very hazy and confused idea about “paradigms”. Secondly, it is these very “paradigms” that shape up your day-to-day thinking, action and results.

Therefore, now we give you a detailed run down on “paradigms”.

Science Historian Thomas Kuhn gave this term “paradigm”. He referred the paradigms as the set of practices that define a scientific discipline during a particular period of time- basic assumptions within the ruling theory of science at a particular point in time.

Later on this term became quite popular and now is being used in many disciplines.

In this write-up here, however, we are going to use this term “paradigm” in management, business, professional, personal, social and family spheres.

The word paradigm comes from the Greek word paradeigma.

The dictionary meaning of paradigm is pattern or model.

Basic assumptions made about reality are paradigms. They are consciously or subconsciously held by an individual or group of people or an organization. And to them, these assumptions literally become the reality.

The assumptions which now start looking like reality get fixed or set in the mind of the person who holds them. That is why paradigm is also known as “mindset”.

Once, you have a paradigm or a mindset that you start believing as reality or truth, you are likely to become rigid on it and ordinarily will not like to change or shift from that paradigm. You stop realizing that the paradigm you are holding is really your assumption about what the reality might be. The fact is- you are not necessarily aware of the reality. All you know, the reality might be exactly opposite of your paradigm and you would not even know that. This phenomenon could be dangerous.

So, in a general or common sense, paradigm means a frame of reference through which one sees or views the world.

Therefore, the same world may look entirely differently to different people. As mentioned in the previous post, when asked to give opinion on the female drivers (driving cars), one hears some saying- they make terrible drivers, others saying- they are pretty cautious and yet others saying- they are beautiful. The reality may be something else.

Paradigms are very powerful.

Paradigms can make or mar your personal, professional, family and social life. If they are correct, you come out as a winner, effective and successful. But if they are wrong, they can take you in an entirely opposite direction to turn you into a loser, ineffective and failure.

Paradigms do two things. One: they set the boundaries and give you direction in which to proceed and two: then, you use those boundaries for achieving your success.

So, if the answers or solutions to success exist outside the boundaries set by you and on top of that, you start moving in the wrong direction, you are just not going to move towards your destination (the effectiveness, the success) and reach your destination. Rather, you will move away from it. Your positive thinking, intentions, attitudes, enthusiasm, efficiency etc would not help you much if your paradigms are wrong or mixed up.

Paradigms are thus extremely positively or extremely negatively powerful.

We know a woman who ruined the professional life of her only son because of her wrong paradigm. This woman was staying with her only son in a place where job opportunities were far and few. Her husband died when her son was very young. She had spent in this town some great days with her husband. Also, post her husband’s death, she had brought up her son all by herself in that very town. And she became overly attached to the town. So for her, sticking to the town was very important, it was an emotional affair. Her or her son’s shifting out of the town was equal to betrayal of her husband- that was her paradigm. So, she did not want even her son to live away from her in other cities where job opportunities were plenty. She succeeded in emotionally blackmailing her son who despite being capable of getting a well paid job elsewhere stuck to that town with a meager salary doing a low rank clerical job. Professionally he became totally ineffective.

We know a few managers of some well known companies who strongly believe that emotions and feelings have no place in the corporate life. We researched and found that these managers had got stuck at their current hierarchical levels with very little chance of promotion to higher levels mainly because of lack of their people management skills and wanting interpersonal behavior.

Carrying forward the point made in the preceding paragraph, we wish to share with you the decision made by a retiring chairman of a large renowned organization in picking up his successor. The two contenders to the post of chairman were equally good in every respect but one who was more emotionally intelligent of the two was finally selected by him. The more correct paradigm of giving significant weightage to emotional aspects in human dealings gave more effectiveness to the person who got selected as the next chairman of this organization.

Carrying right paradigms in the head is the answer, removing wrong paradigms is the answer, shifting away from wrong paradigms to the right paradigms is the answer.

We give below the very well known opposing paradigms of yester years (and how the more correct paradigms changed the world):

  • For Ptolemy, the Egyptian astronomer and also for the entire world, once upon a time, the assumption that the earth was the center of the universe was an absolute truth, it was their paradigm. But Copernicus and then, Galileo through the scientific experiments proved that this paradigm was wrong and gave us a new paradigm that earth revolves round the sun.
  • Bloodletting was a notorious practice of curing patients from the diseases based on the flawed paradigm that the bad stuff was always in the blood and by removing the bad blood; the sick people would get cured. Now we know that it was an entirely dangerous paradigm and medical science has advanced with more correct paradigms now.
  • Centuries old paradigm of monarchy was replaced by democracy (government of the people, by the people and for the people) in a large majority of the nations.
  • Switzerland is the well known example of how it lost out the world watch market in early 1980s. By then, it had 80% to 85% share of watch business. However, it plummeted down to less than 10% because of the technological paradigm shift from mechanical watches to electronic quartz watches. You may perhaps be knowing that quartz technology was designed and developed in Swiss laboratories. Yet, the investors and industrialists and CEOs of the Swiss watch companies showed the designers of quartz technology the door when they presented them the new paradigm of quartz technology. Later on, it was displayed in the world watch congress in USA. Texas Instruments of USA and Seiko of Japan took one look at it and rest is history. Why do you think the wise bosses of watch making companies of Switzerland rejected such a wonderful technology? Paradigm, paradigm- their paradigm of mechanical watches.
  • Significant medical improvements were made possible with the understanding of the germ theory. Until then the old paradigms of medical treatment prevailed.
  • Quality was thought to be very expensive proposition by the manufacturing organizations until Philip Crosby showed that quality does not cost more, in fact it comes free and it saves.
  • The Newtonian model of Physics, though still the basis of modern engineering was partial and incomplete. Einstein paradigm, the theory of relativity, revolutionized the scientific world. His theory explained much more.
  • Japanese brought about entirely new and diametrically opposite paradigms as against the paradigms on which conventional management systems were based and the whole world felt convinced and learnt to adopt Japanese management systems to its advantage.

When you finish reading the above-mentioned classic examples you would have noticed that the people who were rigid on their existing paradigms had one common sickness which we label as “paradigm paralysis”. What is this paradigm paralysis? We will explain it now.

Large numbers of people are not introspective about their own paradigms that impact thousands of aspects or things of their daily personal, professional, family and social life.

So, once they start believing in a particular paradigm, they cling on to it lifelong. It becomes their permanent mindset. They become too rigid and possessive about it.

As the times change, new paradigms emerge or old paradigms are proved to be wrong or obsolete. Yet, the people with rigid mindsets get stuck with the older paradigms. Galileo was tried in Rome in 1633 to propagate the Copernican theory of sun being the center of the solar system and earth revolving around it as against the old and flawed theory of earth being the center. And it took ages to formally exonerate him in 1979.

This phenomenon of becoming too rigid about a paradigm despite it having been proved wrong and sticking to it is called “paradigm paralysis”. You get paralyzed by that flawed paradigm since now your feelings, thoughts and actions are all being guided by the wrong paradigm. You just cannot be effective and successful even if you are a hard working, sincere and highly efficient person. That will only accelerate your doom.

Therefore, if you do not want to be paralyzed by a wrong paradigm, shift from it to a new and more correct paradigm at the earliest possible opportunity. Look out for a more correct paradigm constantly. Be flexible.

And when the paradigms changes or shifts, everyone goes back to zero.

Refer the example of Swiss watches given earlier in this chapter. How their market domination of around 80% market share plummeted to below 10% due to a paradigm shift of electronic or quartz technology watches from the mechanical watches. The heroes became zeros all of a sudden.

So, when the paradigm shifts, everyone gets back to zero and from there he has to once again pick up with the new paradigm.

Your past experience and success count nothing when the paradigms change. That does not guarantee any success in the future.

So, better change your paradigm and start your journey all over again. Be flexible. Look around for more correct paradigms all the time.

Occasionally you also come across some braver paradigm people than those who change themselves by picking up a new but already existing paradigm. These brave paradigm people are the initiators of new paradigms. They invent and put forth brand new paradigms negating the older paradigms. In due course of time others may follow them. We call such starters of new paradigms the “paradigm pioneers”.

It requires lots of courage and conviction to put forth and follow a new paradigm. With older paradigm, you have already seen its impact and results but since the new paradigm has yet to be tested in practice, you have to have great guts in yourself and great trust in your newly formulated paradigm.

For progress of human societies, it is important to have such paradigm pioneers. Would you like to be one of them? For this, you have to be observant, introspective, action oriented and courageous to break the conventions.

Related Posts (please read in the following order)

1. HSoftware (Human Beings: Hardware and Software): http://shyam.bhatawdekar.net/index.php/2018/04/02/hsoftware/

2. HSoftware (Evey Human Being Is Unique): http://shyam.bhatawdekar.net/index.php/2018/04/05/hsoftware-every-human-being-is-unique/

3. HSoftware (Why This Uniqueness?): http://shyam.bhatawdekar.net/index.php/2018/04/07/hsoftware-why-this-uniqueness/

4. HSoftware (Uniqueness and Effectiveness): http://shyam.bhatawdekar.net/index.php/2018/04/11/hsoftware-uniqueness-and-effectiveness/ 

5. HSoftware (Fundamental Constituents of HSoftware): http://shyam.bhatawdekar.net/index.php/2018/04/19/hsoftware-fundamental-constituents-of-hsoftware/

6. HSoftware (More Correct HSoftware Gives Better Effectiveness) http://shyam.bhatawdekar.net/index.php/2018/05/29/hsoftware-more-correct-hsoftware-gives-better-effectiveness/

7. HSoftware (Human Beliefs or Human Value Structure: First Element of HSoftware) http://shyam.bhatawdekar.net/index.php/2018/06/09/hsoftware-human-beliefs-or-human-value-structure-first-element-of-hsoftware/

8. HSoftware (Knowledge and Information Base: Second Element of HSoftware)  http://shyam.bhatawdekar.net/index.php/2018/06/15/hsoftware-knowledge-and-information-base-second-element-of-hsoftware/

9. HSoftware (Paradigms, Mindsets or Thinking Patterns: Third Element of HSoftware)  http://shyam.bhatawdekar.net/index.php/2018/06/26/hsoftware-paradigms-mindsets-or-thinking-patterns-third-element-of-hsoftware/

10. HSoftware (More on Paradigms and Paradigm Shift) http://shyam.bhatawdekar.net/index.php/2018/07/10/hsoftware-more-on-paradigms-and-paradigm-shift/

Get Your Copy of the Book “HSoftware”

Get your copy of the book titled “HSoftware (The Only Key to Higher Effectiveness)” or HSoftware (Shyam Bhatawdekar’s Effectiveness Model) from Amazon online. If you are a kindleunlimited, KOLL or amazonprime subscriber, you can read free.

Books Suggested for Your Professional, Personal and Organizational Libraries (All the titles listed below are available as paperbacks and eBooks online from Amazon- you can read the ebooks absolutely free if you are kindleunlimited, KOLL or Amazon Prime subscribers)

Management, Business, Self-help and Personality Development Books

  1. HSoftware (Human Software) (The Only Key to Higher Effectiveness)
  2. Sensitive Stories of Corporate World (Management Case Studies)
  3. Sensitive Stories of Corporate World (Volume 2) (Management Case Studies)
  4. Classic Management Games, Exercises, Energizers and Icebreakers
  5. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
  6. Classic Team Building Games, Exercises, Energizers and Icebreakers
  7. 101 Classic Management Games, Exercises, Energizers and Icebreakers
  8. Stress? No Way!! (Handbook on Stress Management)
  9. HSoftware (Shyam Bhatawdekar’s Effectiveness Model)
  10. Competency Management (Competency Matrix and Competencies)
  11. Soft Skills You Can’t Do Without (Goal Setting, Time Management, Assertiveness and Anger Management)
  12. Essentials of Work Study (Method Study and Work Measurement)
  13. Essentials of Time Management (Taking Control of Your Life)
  14. Essentials of 5S Housekeeping
  15. Essentials of Quality Circles
  16. Essentials of Goal Setting
  17. Essentials of Anger Management
  18. Essentials of Assertive Behavior
  19. Essentials of Performance Management and Performance Appraisal
  20. Health Essentials (Health Is Wealth)
  21. Essentials of Effective Communication
  22. The Romance of Intimacy (How to Enhance Intimacy in a Relationship?)

Novels, Stories, Biographies and Travelogues

  1. The Peace Crusaders (Novel: how the peace crusaders established permanent peace on a war strewn planet?)
  2. Love Knows No Bounds (Novel: a refreshingly different love story. Also available with the title “Good People”)
  3. Funny (and Not So Funny) Short Stories
  4. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-Biju and Dholu Ram Gadbad Singh)
  5. My Father (Biography)
  6. Travelogue: Scandinavia, Russia
  7. Travelogue: Europe
  8. सीमाओं के परे: एक अलग प्रेम कहानी
Share
Posted in Boundaryless Management, Branding, Change Management, Creativity, Family Counseling, General Counseling, General Management, General Management, Communication and Negotiation, Personal Effectiveness, Soft Skills, Global Management, Home Management, Human Resource Management, Innovation Management, Leadership, Life Management, Life Skills, Management Education, Personal Branding, Personal Effectiveness, Personality Development, Principles of Management, Professional Branding, Professional Counseling, Soft Skills, Training and Development | Tagged , , , , , , , , , , , , | Leave a comment

HSoftware (Paradigms, Mindsets or Thinking Patterns: Third Element of HSoftware)

Paradigms are not as obvious to most of the people as values or knowledge. Therefore, this element of HSoftware called “paradigm” needs more explanation.

Paradigms can also be called as mindsets or thinking patterns. Paradigms give the worldview to an individual- the way he perceives the world. Knowledge and value also shape up one’s worldview but despite knowledge and values, large numbers of people are more led by their paradigms than anything else. The paradigms held by many people may not always be in consonance with their values and knowledge in many situations.

Paradigms do not always get formed only by the correct and comprehensive knowledge or values. Large number of times they get formed also by incomplete, inaccurate, biased and traditional knowledge and values. Therefore, paradigms are different from knowledge and values.

Also at times one may have the right values and right knowledge and you expect a paradigm or set of paradigms emanating rationally from them to be the paradigm(s) of that person. However for some reasons or the other you may find that he holds paradigm(s) that are quite a departure from being in consonance with his values and knowledge as mentioned earlier. Then these paradigms may not be as correct as their knowledge and values. However, in their day-to-day tasks and activities they may use these incorrect paradigms more often than using their correct knowledge and values.

For example, say, a particular person possesses a value structure of respecting men and women equally well and he has the knowledge that men and women are equally competent in doing many of the jobs but he is always seen inclined towards recruiting men rather than women in his office even for those jobs. He does not put his knowledge or values in action while recruiting people for jobs but is starkly led by another very different thinking pattern deep seated in his mind- one of believing that females are not competent. This wrong assumption about the females did not get erased from his mind despite gaining a great amount of related knowledge. That is human mind’s irrational behavior at work- his paradigm, his mindset- the lopsided thinking pattern despite being knowledgeable.

Right kind of values and right kind of knowledge may not necessarily lead to right kind of paradigms in human beings. The reason may be their lack of will power (the fourth element of HSoftware) in implementing their values and knowledge.

Now, there are thousands of paradigms on hundreds of things at any given time in a human being’s mind. They dictate one’s minute to minute thinking and actions. The results are outcomes of such thinking and action.

If the paradigms resident in one’s mind are up to date and correct, his thinking, his direction of actions and the actions actually taken will be correct and effective. He is likely to achieve better results in a better manner. Conversely, the people with out-of-date paradigms and in-correct paradigms will find a less correct direction for actions, less effective actions and therefore, the results will not be up to mark.

A person who has a paradigm of meritocracy will always try to find job on his own merit and the person who has a paradigm that a candidate for a job is not selected on merits but is selected based on some influential personality’s recommendation, will try to find out as to who can recommend him. His efforts could have been perhaps better utilized in improving his knowledge and skills so that he does not have to depend on some one’s recommendations any longer.

We also observe that on the same issue different persons can have different paradigms. When in many of our workshops and seminars we asked the audience to define an ideal family, we got following responses from the people:

  • An ideal family consists of husband, wife and two children, male child being older than female child
  • An ideal family consists of husband, wife and two children, female child being older than male child
  • An ideal family consists of husband, wife and two children irrespective of gender
  • An ideal family consists of husband, wife and three children irrespective of gender
  • An ideal family consists of husband, wife and one child irrespective of gender
  • An ideal family consists of husband, wife and one male child
  • An ideal family consists of husband, wife and one female child
  • An ideal family consists of husband, wife, two children and husband’s parents
  • An ideal family consists of husband, wife, one child and wife’s parents
  • An ideal family consists of husband, wife, one male child and parents of husband and wife.

And so on, went the list.

And each one thought that his response to defining the ideal family was the most correct and each one was willing to argue and fight out to prove how much correct he was. Interesting!! It proves the point. They did not understand the fact that every person is unique and every person has his own paradigm of seeing what makes an ideal family- every person has his own “human software”, the “programming of mind”.

What is wrong or right here (the ideal family definition), we are not making any judgment or evaluation right now. But surely, smaller families make more sense these days than the lager families with more number of kids because of the financial and social circumstances. This social paradigm on family size has already, surely and gradually shifted. No one knew as to when it happened. But it did happen. That’s why nobody spoke of having 6 or 7 or 8 or 10 children which was the norm in the days gone by.

So, one should always be on look out for the most appropriate or correct paradigms. As the times change, as the technologies, markets and business processes change, as the social reforms take place, the paradigms in technological, business, family, social and political arena also keep on shifting ahead. Being rigid on a paradigm does not help. You must be flexible. If the paradigms shift in a particular problem area and you are stuck with the older paradigm on it, you will try to solve the problem with a less effective or completely ineffective paradigm. The older paradigm that you are still holding in your mind might have already become obsolete for the new situation.

There is a serious resistance to change due to the paradigms ingrained in the minds. Rationally you may accept a new paradigm but emotionally you like to go back to your old one since that gives you more comfort. You have been in the old paradigm for a long time and probably, you have been successful so far because of that or you just enjoyed that comfort zone. Then, you don’t like to accept the new paradigm in that area.

Way back, we worked on implementing computerization in a large company in the corporate private sector. The chief accountant was accustomed to preparing payroll for the employees of the company manually. Under pressure from all the quarters, the chief accountant had to accept the implementation of the new computerized payroll. Yet, he did not like it. He would come back to us and our team with several problems in the computerized system every day and went on doing it and creating problems for us even after the system was running pretty smoothly for several months. One day we told him that we were withdrawing and stopping the system now on and he could go back to his manual system which he point blank refused. He had got used to the computerized system so much and could experience its enormous advantages over the manual system; it was hard for him to accept going back to his old paradigm of doing work manually.

People do change but after lots of unnecessary resistance. Those who embrace the new paradigms early on reap their advantages early on and others who resist lose on them. The ones who are initiators of new paradigms are called “paradigm pioneers”. They have to have great courage and trust in their newly invented or found paradigm since the new paradigm has not been tested as yet and they don’t know as to how effective it may prove to be in the future.

Switzerland is the well-known example of how it lost out the world watch market in early 1980s where it had 80% to 85% share of business and plummeted down to less than 10%. It had all to do with technological paradigm shift from mechanical watches to electronic quartz watches. The investors and industrialists and CEOs of the Swiss watch companies showed the designers of quartz technology the door when they presented them the new paradigm of quartz technology. Then, they displayed their new invention in the world watch congress in USA. Texas Instruments of USA and Seiko of Japan took one look at the new technology and rest is history.

Do you know who invented this technology? Many of you may be knowing that quartz technology was invented in the laboratories of Switzerland. Why do you think the wise bosses of watch making companies of Switzerland rejected such a wonderful technology and hung on to the mechanical watches? It is all to do with resistance to change because the old paradigm had given them so much success in the past. Why should they change to a new paradigm? They were after all the world leaders in watch making. But when paradigms shift, everyone goes back to zero, the old paradigms no longer work. The past successes cannot be extrapolated in the future continuing with the old paradigm. You can no longer sit on the past glory.

Now, let us see what will be your answer for the following “fill in the blank” exercise?

Exercise: Female four wheeler drivers are…………… (fill in this blank).

The words or phrases that will fill the blanks by various people (from our experience of hearing it from thousands of people) are: they don’t know how to drive, rash, who allowed them to drive, why do they drive at all, cautious, safe, beautiful, distractions, fast, reckless, disciplined, slow and goes the list.

People write what they believe in and what is the high weightage thinking of their minds on the subject. And they think that what they believe in is the most accurate thing. However, they do not understand that their that belief or thinking is based on very limited observations or incomplete knowledge or one sided view. It is not out of any statistically correct research. So, many of the paradigms get formed in the minds of the people this way, just based on limited observations or what they were told by someone whom they believed or what thinking pattern traditionally was passed on to them and they accepted it without questioning its validity. And they think that it is the gospel truth. Problem starts now because that has become their mindset- the thinking pattern and their actions are getting guided by that paradigm. It may lead to disasters. That thinking pattern is incorrect, it is ineffective.

Americans lost out to Japanese in car making because Americans were following old paradigms of manufacturing and Japanese invented and used new and more effective paradigms on manufacturing and quality. They gave us the famous zeros: zero defects (TQM), zero inventories (JIT), zero breakdowns (TPM).

There are right and wrong paradigms in abundance. But there is no directory or repository of correct and emerging paradigms. One has to be alert about them; look out for them and first of all, everyone should know that there is something called “paradigm” which is very powerful and can make him either more effective or less effective.

Word of caution once again: even if you have the right values and right kind of rational, emotional or spiritual knowledge, you may be surprised or shocked to know that you still hold and believe in many wrong paradigms that lead you to do wrong things every day. You are being that much ineffective continually. And such paradigms may be in hundreds or in thousands.

Think about it.

Related Posts (please read in the following order)

1. HSoftware (Human Beings: Hardware and Software): http://shyam.bhatawdekar.net/index.php/2018/04/02/hsoftware/

2. HSoftware (Evey Human Being Is Unique): http://shyam.bhatawdekar.net/index.php/2018/04/05/hsoftware-every-human-being-is-unique/

3. HSoftware (Why This Uniqueness?): http://shyam.bhatawdekar.net/index.php/2018/04/07/hsoftware-why-this-uniqueness/

4. HSoftware (Uniqueness and Effectiveness): http://shyam.bhatawdekar.net/index.php/2018/04/11/hsoftware-uniqueness-and-effectiveness/ 

5. HSoftware (Fundamental Constituents of HSoftware): http://shyam.bhatawdekar.net/index.php/2018/04/19/hsoftware-fundamental-constituents-of-hsoftware/

6. HSoftware (More Correct HSoftware Gives Better Effectiveness) http://shyam.bhatawdekar.net/index.php/2018/05/29/hsoftware-more-correct-hsoftware-gives-better-effectiveness/

7. HSoftware (Human Beliefs or Human Value Structure: First Element of HSoftware) http://shyam.bhatawdekar.net/index.php/2018/06/09/hsoftware-human-beliefs-or-human-value-structure-first-element-of-hsoftware/

8. HSoftware (Knowledge and Information Base: Second Element of HSoftware)  http://shyam.bhatawdekar.net/index.php/2018/06/15/hsoftware-knowledge-and-information-base-second-element-of-hsoftware/

9. HSoftware (Paradigms, Mindsets or Thinking Patterns: Third Element of HSoftware)  http://shyam.bhatawdekar.net/index.php/2018/06/26/hsoftware-paradigms-mindsets-or-thinking-patterns-third-element-of-hsoftware/

Get Your Copy of the Book “HSoftware”

Get your copy of the book titled “HSoftware (The Only Key to Higher Effectiveness)” or HSoftware (Shyam Bhatawdekar’s Effectiveness Model) from Amazon online. If you are a kindleunlimited, KOLL or amazonprime subscriber, you can read free.

Books Suggested for Your Professional, Personal and Organizational Libraries (All the titles listed below are available as paperbacks and eBooks online from Amazon- you can read the ebooks absolutely free if you are kindleunlimited, KOLL or Amazon Prime subscribers)

Management, Business, Self-help and Personality Development Books

  1. HSoftware (Human Software) (The Only Key to Higher Effectiveness)
  2. Sensitive Stories of Corporate World (Management Case Studies)
  3. Sensitive Stories of Corporate World (Volume 2) (Management Case Studies)
  4. Classic Management Games, Exercises, Energizers and Icebreakers
  5. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
  6. Classic Team Building Games, Exercises, Energizers and Icebreakers
  7. 101 Classic Management Games, Exercises, Energizers and Icebreakers
  8. Stress? No Way!! (Handbook on Stress Management)
  9. HSoftware (Shyam Bhatawdekar’s Effectiveness Model)
  10. Competency Management (Competency Matrix and Competencies)
  11. Soft Skills You Can’t Do Without (Goal Setting, Time Management, Assertiveness and Anger Management)
  12. Essentials of Work Study (Method Study and Work Measurement)
  13. Essentials of Time Management (Taking Control of Your Life)
  14. Essentials of 5S Housekeeping
  15. Essentials of Quality Circles
  16. Essentials of Goal Setting
  17. Essentials of Anger Management
  18. Essentials of Assertive Behavior
  19. Essentials of Performance Management and Performance Appraisal
  20. Health Essentials (Health Is Wealth)
  21. Essentials of Effective Communication
  22. The Romance of Intimacy (How to Enhance Intimacy in a Relationship?)

Novels, Stories, Biographies and Travelogues

  1. The Peace Crusaders (Novel: how the peace crusaders established permanent peace on a war strewn planet?)
  2. Love Knows No Bounds (Novel: a refreshingly different love story. Also available with the title “Good People”)
  3. Funny (and Not So Funny) Short Stories
  4. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-Biju and Dholu Ram Gadbad Singh)
  5. My Father (Biography)
  6. Travelogue: Scandinavia, Russia
  7. Travelogue: Europe
  8. सीमाओं के परे: एक अलग प्रेम कहानी
Share
Posted in Boundaryless Management, Branding, Change Management, Creativity, Family Counseling, General Counseling, General Management, General Management, Communication and Negotiation, Personal Effectiveness, Soft Skills, Global Management, Home Management, Human Resource Management, Innovation Management, Leadership, Life Management, Life Skills, Management Education, Parental Counseling, Personal Branding, Personal Effectiveness, Personality Development, Principles of Management, Professional Branding, Professional Counseling, Psychology and Psychotherapy, Soft Skills, Strategy Management, Training and Development | Tagged , , , , , , , , , | Leave a comment

HSoftware (Knowledge and Information Base: Second Element of HSoftware)

Knowledge and information base include rational, emotional and spiritual knowledge and information base related to that knowledge. Here, spiritual knowledge has no relationship with rituals connected with organized religions and gods.

After the value structure, knowledge base or information base of an individual is the next important factor to become more effective. Though they say that ignorance is bliss, the ignorance, at times, may kill people. Suppose a particular person did not know anything about his heart condition, he might indulge in eating and doing things which would be fatal. But the moment he had an electro cardiogram and learnt that he had a heart condition, he would start taking adequate precautions and medication. He would have now improved his chances of leading a longer and healthier life. He would have become more effective.

In a few of the countries in the world, many of the men in anticipation of becoming father start taking up lessons on pregnancy, child birth and child care. It definitely makes them better and more effective husbands and fathers. Their perception towards their wives and children is now far more correct.

We can give some more examples of impact of knowledge on improving the effectiveness, For example, knowledge of sexual aspects of married life makes a happier marriage.

Knowledge of English language among Indians made them a better choice for outsourcing business by English speaking countries, particularly in information technology related areas.

We know of a person who started as a lowly paid clerk in an organization. He was very ambitious but just did not know how to go about fulfilling his ambitions until he consulted with his boss. His open minded great boss filled him with a very important piece of knowledge. The boss said, “If you wish to scale the heights of the hierarchical mountain in a corporate company you must have the right kind of professional qualifications in addition to smart and hard work. You are just a high school pass right now and that’s not adequate to fulfill your ambitions.” That vital piece of knowledge changed the life of this person. He tightened his belt, went on acquiring a good number of formal professional qualifications, worked smart and hard and ultimately retired as a managing director and chairman of a large company.

If one has better knowledge about his profession and its competency and skills requirements, he is better equipped to take further steps to do better in his personal, family, professional and social life.

We can quote many similar cases where a conceptual clarity dawned on the persons via acquisition of deeper knowledge of those concepts. Then they put that knowledge into practice by using their will power to perform (the fourth fundamental element of HSoftware). And they struck gold for themselves.

In one of our workshops on time management for senior level executives, we concluded our workshop with a question for the participants of the workshop that read as: “What couple of things could you do (which you are not doing now or are not doing them seriously) that if you did them persistently, would make a tremendous difference in your personal and professional life?”

A few months later one of the participants of this seminar on time management who was a general manager (manufacturing) in a large company met us and reported, “I was not very happy with what I was doing all along. The shop floor job never suited me. Yet I continued with it. With my intelligence and hard work, it was not difficult for me to succeed even in that kind of shop floor oriented production job that I really detested badly. I got promotions pretty fast but frankly I wasn’t just cut out for it intellectually. Something was seriously missing. Outwardly everything looked fine to me and to others because I was a fast promoted person to the extent that I am one of the youngest general managers in the company. But inwardly, I knew that I was not comfortable.”

He paused and continued again, “And then, I heard your talk on time management and particularly the question you gave us to answer towards the conclusion of the seminar. It haunted me for a few days. I started looking at it and understanding it with lots of seriousness. I started finding its answer and one day it occurred to me that I should switch over to a job that is closer to my heart and mind. I asked myself- what is that? The answer was staring at me; I needed a job which would use my analytical, systems and management skills. Also the job should provide me with better career progression. What was it? I went on playing with many answers and finally zeroed in on ERP (enterprise resource planning) as my new area of action. Once I was clear about it, I hurried up and took a three months evening course on ERP and on one specific ERP package in one of the most reputed institutes. It was an expensive program and yet, I was happy investing the amount. Luckily, my existing company is already going ahead implementing ERP and knowing that I am a qualified ERP professional offered me to head the new ERP department. I have already accepted the offer and started the ERP implementation work in the company. I am really enjoying every minute of my time now. I feel as if it is the start of a new life for me, full of rewards that I like. I sincerely wish to thank you. You and your time management program changed my life. Thanks.”

In our consulting and counseling sessions with the individuals and people in groups, we urge them to introspect and dig into their own knowledge of themselves to find out their hidden potentials that remained untapped as yet. This piece of counseling and consultations is like breaking news to them. They try to search for these hidden and deeply buried talents and finally scoop out some of their untapped hidden skills. And some of them having the will power to use these skills, start using them for some constructive projects in their lives. We always caution them by saying that either use your hidden talents or be prepared to loose them.

We remember one incident of how at times ignorance can create antagonism towards the people who hold the correct knowledge. This incident relates to an overly anxious parent of his seriously ailing child. The child was admitted in the intensive care unit of the hospital that we visited that day to meet one of our acquaintances who was also admitted there for treatment. The child had very high fever and he was being administered by nurses the usual procedure of sponging of the entire body of the patient by cool salt water to bring down the temperature of the body to a safe limit.

The child’s father who had never earlier experienced this sponging procedure and was not even aware of it was aghast to see his seriously sick child being further tortured by the medical staff by applying the cold water dabs all over his already very hot body. He started shouting at the nurses for their callous behavior and ordered them to stop the treatment. He was ready to shift the child to some other hospital where the child won’t have to go through that ordeal.

Now did you see what happens when one has lack of knowledge?

Keeping an open mind is the best way to learn and thus gain more knowledge. One can learn from everywhere- from others, from wife and children, from mother and father, from brothers and sisters, from bosses, colleagues and subordinates, from what is happening around and from authentic literature.

Knowledge is of three types: the rational knowledge (IQ), the emotional knowledge (the emotional intelligence- EQ) and the spiritual knowledge (SQ- nothing to do with organized religions and gods). We dealt with some aspects of rational knowledge in the examples given in earlier paragraphs. Now let us see what the other two types of knowledge mean and what their impact on human effectiveness is.

Let us consider this scenario. You come back home from office and you ask your wife as an everyday ritual, “Darling, how are you?” Every day she says, “I am good” and she means it. Today also she says, “I am good” but she does not mean it, the tone is not the same, there is some frustration in the voice. If you look at her face (which you normally don’t do after several years of marriage), there is some sadness on her face. All this, because early in the day, you rang her and cancelled the planned weekend outing since you had to attend an important meeting in the office on the weekend.

An emotionally un-intelligent husband cannot understand the slight difference in the two “I am good” expressions. And there he loses out some marks in the eyes of the wife. Yet, an emotionally intelligent husband anticipates wife’s disappointment and is prepared to woo her back. He gets extra marks from his wife and possibly, extra rewards. Who is more effective? (You may like to refer: http://emotional-quotient-intelligence.blogspot.com/) Obviously the person with better knowledge about emotions and feelings- better emotional intelligence is more effective.

The third type of intelligence i.e. the spiritual knowledge or spiritual intelligence fills you up with the third dimension of knowledge in addition to the other two dimensions of knowledge viz. rational knowledge and emotional knowledge described earlier.

It is believed that it is through spiritual quotient that we are in a position to solve the issues related with meaning and value in life.

Some examples of the issues related to meaning and value are the constant search of human beings for answers to the fundamental and ultimate questions like: Why was I born? What is the meaning of my life? Does my work give me the satisfaction I need? Do I relate to myself and to the other people well? What way I am contributing to my and others’ happiness? Should I go on even when I am tired or depressed? What makes it all worthwhile?

Answers to such questions lead us to happiness and spiritual intelligence (SQ) helps to answer these questions better than what rational intelligence (IQ) and emotional intelligence (EQ) in their separate capacities are capable of.

All of us know many people who amassed money in their professional lives rolled their wealth to meaningful philanthropy in the later part of their lives mainly due to their subsequent acquisition of an updated HSoftware consisting of the spiritual knowledge.

Knowledge allows you to take the right directions to achieve your objectives and the correction or rework is eliminated or it is less. You don’t waste your efforts, time and other resources. Rational, emotional and spiritual knowledge make your “human software (the HSoftware)” more capable and bug-less or bug free.

Continuous updating of knowledge is the key to improved “human software” and therefore, to the effectiveness and success in all the spheres of life: personal, professional, family and social.

Related Posts (please read in the following order)

1. HSoftware (Human Beings: Hardware and Software): http://shyam.bhatawdekar.net/index.php/2018/04/02/hsoftware/

2. HSoftware (Evey Human Being Is Unique): http://shyam.bhatawdekar.net/index.php/2018/04/05/hsoftware-every-human-being-is-unique/

3. HSoftware (Why This Uniqueness?): http://shyam.bhatawdekar.net/index.php/2018/04/07/hsoftware-why-this-uniqueness/

4. HSoftware (Uniqueness and Effectiveness): http://shyam.bhatawdekar.net/index.php/2018/04/11/hsoftware-uniqueness-and-effectiveness/ 

5. HSoftware (Fundamental Constituents of HSoftware): http://shyam.bhatawdekar.net/index.php/2018/04/19/hsoftware-fundamental-constituents-of-hsoftware/

6. HSoftware (More Correct HSoftware Gives Better Effectiveness) http://shyam.bhatawdekar.net/index.php/2018/05/29/hsoftware-more-correct-hsoftware-gives-better-effectiveness/

7. HSoftware (Human Beliefs or Human Value Structure: First Element of HSoftware) http://shyam.bhatawdekar.net/index.php/2018/06/09/hsoftware-human-beliefs-or-human-value-structure-first-element-of-hsoftware/

8. HSoftware (Knowledge and Information Base: Second Element of HSoftware)  http://shyam.bhatawdekar.net/index.php/2018/06/15/hsoftware-knowledge-and-information-base-second-element-of-hsoftware/

Get Your Copy of the Book “HSoftware”

Get your copy of the book titled “HSoftware (The Only Key to Higher Effectiveness)” or HSoftware (Shyam Bhatawdekar’s Effectiveness Model) from Amazon online. If you are a kindleunlimited, KOLL or amazonprime subscriber, you can read free.

Books Suggested for Your Professional, Personal and Organizational Libraries (All the titles listed below are available as paperbacks and eBooks online from Amazon- you can read the ebooks absolutely free if you are kindleunlimited, KOLL or Amazon Prime subscribers)

Management, Business, Self-help and Personality Development Books

  1. HSoftware (Human Software) (The Only Key to Higher Effectiveness)
  2. Sensitive Stories of Corporate World (Management Case Studies)
  3. Sensitive Stories of Corporate World (Volume 2) (Management Case Studies)
  4. Classic Management Games, Exercises, Energizers and Icebreakers
  5. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
  6. Classic Team Building Games, Exercises, Energizers and Icebreakers
  7. 101 Classic Management Games, Exercises, Energizers and Icebreakers
  8. Stress? No Way!! (Handbook on Stress Management)
  9. HSoftware (Shyam Bhatawdekar’s Effectiveness Model)
  10. Competency Management (Competency Matrix and Competencies)
  11. Soft Skills You Can’t Do Without (Goal Setting, Time Management, Assertiveness and Anger Management)
  12. Essentials of Work Study (Method Study and Work Measurement)
  13. Essentials of Time Management (Taking Control of Your Life)
  14. Essentials of 5S Housekeeping
  15. Essentials of Quality Circles
  16. Essentials of Goal Setting
  17. Essentials of Anger Management
  18. Essentials of Assertive Behavior
  19. Essentials of Performance Management and Performance Appraisal
  20. Health Essentials (Health Is Wealth)
  21. Essentials of Effective Communication
  22. The Romance of Intimacy (How to Enhance Intimacy in a Relationship?)

Novels, Stories, Biographies and Travelogues

  1. The Peace Crusaders (Novel: how the peace crusaders established permanent peace on a war strewn planet?)
  2. Love Knows No Bounds (Novel: a refreshingly different love story. Also available with the title “Good People”)
  3. Funny (and Not So Funny) Short Stories
  4. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-Biju and Dholu Ram Gadbad Singh)
  5. My Father (Biography)
  6. Travelogue: Scandinavia, Russia
  7. Travelogue: Europe
  8. सीमाओं के परे: एक अलग प्रेम कहानी
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